Terms of service
How to Order
When you find an item you want to buy, select your size and click the 'Add to Bag' button. You can proceed to checkout to purchase, or continue shopping. Once you are finished, no matter how many products you purchase, you only have one single checkout. If you need any help along the way please contact us at info@avantacollection.com and we will be happy to assist you. Once you have placed your order you will receive an order confirmation via email.
Frequently Asked Questions
Can I pay by cash?
Unfortunately we only accept Credit Cards & Paypal on avantacollection.com
What credit cards do you accept?
We accept Visa, Mastercard, American Express, and Discover
Do you charge sales tax?
We charge sales tax for all orders shipped.
How can I track my order?
A confirmation email is sent once your order has been accepted. When your items ship, you will receive a shipment confirmation email that will provide you with a UPS/FedEx/USPS tracking number.
How can I modify my order?
For questions, changes or cancellations please contact info@avantacollection.com We will try our best to accommodate your wishes; however, we can make no guarantees that an order can be modified after it is placed.
Item availability
We do our best to keep our inventory accurate. Occasionally certain products may sell out before we can fulfill an order. If we are out of stock on an item you have ordered, we will notify you as fast as possible via e-mail or phone. Any changes to your order will be reflected in your order total.
What is your Privacy Policy?
Information on Avanta Collection's privacy policy can be found here: https://www.avantacollection.com/privacy-policy.htm
Is Avanta Collection secure against fraud and online hackers?
Security at Avanta Collection is something we take very seriously. Our site is checked daily by HackerSafe to ensure Avanta Collection is secure against malicious attacks. GeoTrust SSL Technology guarantees that your personal data is transmitted from your PC to our Server with the most sophisticated encryption technology available. Additionally all personal credit card information is encrypted on our servers.
Why did I receive multiple charges on my Credit Card for one order?
An authorization hold will be placed on your credit card when your order place is placed and will be released when your order has been processed.
We charge your credit card when an item ship to you. If your order includes multiple items that are shipped at different times, from different locations, you may find separate charges on your credit card statement. Please know that it may take a few business days for your banking institution to release the original authorization hold placed on your credit card.
Where is the 3 digit security code on my credit card?
The Card Security Code (CSC) is a 3 or 4 digit number printed on the back of a credit card (typically in the signature field). The number appears only on the card itself (not on receipts or statements) so it can provide some indication that the physical card is in the possession of the buyer.